PRIVACY POLICY

1. Introduction
Welcome to Bona Vita Philippines.
We respect your privacy and are committed to protecting your personal information in compliance with the Data Privacy Act of 2012 of the Philippines.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or purchase from our website.
Website: https://bonavita.ph/

2. Information We Collect
When you use our website, we may collect the following information:
Personal Information
Full name
Email address
Mobile number
Shipping and billing address
Payment-related information
Order history
Technical Information
IP address
Browser type
Device information
Cookies and website usage data
Marketing & Analytics Data
We may collect information through:
Meta Pixel
Google Analytics
TikTok Pixel
WooCommerce analytics tools

3. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Deliver products and services
Improve website functionality and user experience
Send order updates and notifications
Run advertising and remarketing campaigns
Prevent fraud and unauthorized transactions
Comply with legal obligations

4. Sharing of Information
We may share necessary information with trusted third parties including:
Payment gateways
Courier and logistics providers
Advertising platforms
Website and hosting providers
Analytics providers
We do not sell your personal information.

5. Payment Information
Payments made through our website are processed by third-party payment providers.
We do not store complete credit card or banking details on our servers.

6. Cookies
Our website uses cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyze website traffic
Deliver personalized advertisements
You may disable cookies through your browser settings.

7. Data Protection
We implement reasonable organizational, physical, and technical security measures to protect your information.
However, no method of online transmission or storage is completely secure.

8. Your Rights
Under applicable privacy laws, you may request to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent where applicable
To exercise these rights, contact us using the information below.

9. Retention of Information
We retain personal information only for as long as necessary to fulfill business, legal, accounting, or operational requirements.

10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting on this page.

12. Contact Information
For questions regarding this Privacy Policy, contact:
Bona Vita Philippines
Address: 📍4th Floor Unit 311, Armal Plaza, C Raymundo, Maybunga Pasig City
Email address: marketing.department@bonavita.ph
Phone number: (02) 8708-6249