SHIPPING POLICY
1. Processing Time
Orders are typically processed within two business days after payment confirmation.
Processing times may be extended during:
- Sales events
- Holidays
- High-volume periods
2. Delivery Time
Estimated delivery timelines:
- Metro Manila: 1-2 business days
- Luzon: 3-5 business days
- Visayas & Mindanao: 5-7 business days
Actual delivery times may vary depending on courier operations.
3. Failed Deliveries
Customers are responsible for providing accurate shipping details.
Additional shipping fees may apply for failed delivery attempts caused by incorrect customer information.
4. Tracking
Tracking information may be provided once the order has been shipped.
5. Delays
We are not liable for delays caused by:
- Natural disasters
- Courier disruptions
- Government restrictions
- Force majeure events
6. Contact Information
For shipping concerns, contact:
Email address: bonavita.customercare@gmail.com
Phone Number: (02) 8708-6249